Shipping policy
Shipping Policy
Thank you for shopping with Hot Mess Apothecary!
All physical products are made to order and fulfilled through our trusted production and shipping partners. Because each item is created specifically for your order, processing times may vary.
Processing Time
Orders typically take 2 to 7 business days to be produced before shipping. During holidays, sales, or periods of high demand, processing times may be longer.
Shipping Time
Once your order has been shipped, delivery times will vary depending on your location and the shipping method selected at checkout.
Tracking Information
If tracking is available for your order, you will receive tracking information via email once your package has shipped.
Shipping Delays
Hot Mess Apothecary is not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other circumstances beyond our control.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.
Digital Products
Digital products, including ebooks and downloadable content, are delivered electronically and do not require shipping.
If you have questions about an order, please contact us and we'll do our best to help.
Thank you for supporting Hot Mess Apothecary!